Dsm – bright scienceBrighter living™
Royal dsm is a global science-based company active in health, nutrition, and materialsBy connecting its unique competences in life sciences and materials sciences dsm is driving economic prosperity, environmental progress, and social advances to create sustainable value for all stakeholders simultaneouslyDsm delivers innovative solutions that nourish, protect and improve performance in global markets such as food and dietary supplements, personal care, feed, medical devices, automotive, paints, electrical and electronics, life protection, alternative energy and bio-based materialsDsm and its associated companies deliver annual net sales of about €10 billion with approximately 25,000 employeesThe company is listed on euronext amsterdamMore information can be found at www.dsm.comAre you someone with a strong personality looking for opportunities, thinking out of the box and share your vision and own your point of view? purpose of the job the spoc acts as a first contact point for internal customers, other departments and suppliers regarding p2p issues (purchasing and accounts payables)He/she is responsible for the day-to-day monitoring and facilitating in the most effective and efficient way of all purchasing and/or ap transactions, in such a way that products and services are delivered in time, within the specified (commercial and technical) conditions and invoices are handled and paid in timeMonitors the operational purchasing and accounts payables (ap) process and initiates optimization opportunities in these areas.
Key areas of accountability / responsibility
Customer connect:
Act as daily contact partner with regard to all end-to-end p2p matters (liaison between requisitioners, team leads, budget holders, buyers, supplier and pss operational teams within gsc) for all respective locations/units (1-4 locations in total depending on size)
Lead customer meetings with local teams (requisitioners, budget holders) to ensure smooth p2p operations for purchasing and accounts payables (e.gInvoice performance meetings)
Participate in customer management meetings (with site management) organized by pss business partner (‘showing one face to the customer’)
Responsible for maintaining and increasing the gatekeeping standard (guidance to correct channel and vendor selection) by providing support for p-cards, t&e cards and approved invoice only and further improvement of catalogues and pricelists
Act as second line support for purchasing assistants/specialists and ap specialists/associates
Ticket handling from vendors and internal customers regarding purchase orders and invoices escalated by purchasing assistants/specialists and ap specialists/associates
P2p complaint handling: solve medium/high impact complaints (e.gPo or invoice issues)Provide reporting input to relevant stakeholders for evaluation
Create and change vendor master data
(re)training requisitioners and act as key user support if required
Use data analytics/dashboards to optimize the p2p and ap processes
Continuous improvement & innovation:
Initiate programs & projects within pss and towards ts, co-ordinate small changes in line with the agreed plan and evaluate, prioritize & authorize requests for changes in p2p process
Knowledge and educational level
University or higher educational graduate level
Fluent in english written & oral and local languages is advantage (b2 certification is german is preferred)
In-depth knowledge of processes and systems in the functional p2p area (purchasing and accounts payable)
Knowledge of purchasing applications
Good communicative and social skills
Knowledge of master data management concepts and key master data in the function concerned
Required level of experiences
Experience in p2p processes being purchasing and/or accounts payables (>5 years)
Commercial education and mindset
Experience with customer facing roles (>2 years)
Experience in co-operation with different types of organization and different hierarchy levels (>2 years)
Proven track record in dealing with p2p systems
Complexity of the job
The spoc is the local point of contact for both internal stakeholders and external suppliersThe position requires a wide knowledge of internal processes, guidelines and requirements in order to consistently provide the services of pssThe spoc needs good communication and organizational skills in order to manage stakeholder expectations and ensure requests are dealt with in a timely mannerThe spoc needs to be pro-active in seeking stakeholder interaction and ensure the required data is provided in order to process purchase orders and invoices within the required deliverablesDue to the global nature of the p2p organization, the spoc needs to be able to work in a multinational setting and being able to understand local specifics to ensure high quality and efficient p2p activities royal dsm is an equal employment opportunity and
Affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law.
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Posted 30+ days ago
