Job type prn
Full job description
Contessa offers a unique opportunity for individuals interested in being part of an organization that is leading the country in redefining the way care is provided to patientsContessa’s home recovery care model brings all the essential elements of inpatient care to the comfort and convenience of a patient’s homeThe model enables provider organizations and health plans to deliver high-quality, safe and affordable care to patients with non-life-threatening conditionsAt contessa, you will have the opportunity to make a direct impact on the lives of patients and be at the forefront of shaping a pioneering space in the health care industry.
As a patient navigator in contessa’s virtual care unit (vcu) you will be at the forefront of contessa’s new and highly innovative care model that allows patients who are clinically stable to choose to receive acute level care in the comfort of their own home in lieu of an inpatient settingAs a patient navigator, you will leverage contessa’s proprietary workflow platform, advanced telehealth technology, and our interdisciplinary network of doctors, nurses, social workers, and ancillary providers to improve the health and well-being of our patients during what is often one of the most challenging times in the lives of our patients and their families.
The patient navigator works directly with patients across our markets in multiple states throughout the patient’s stay in one of our care modelsYou will work directly with the patient, their providers, and our partners to connect the patient to enduring community-based resources to support the patient’s health and well-being during and after their time in one of our care models.
As a patient navigator your level of involvement in the delivery of wrap-around services for the patient will depend on the care model that patient is enrolled inThis role offers the opportunity to leverage your deep understanding of socioeconomic determinants of health with a consistent panel of patients for whom you would lead all care coordination as well as consult and intervene on high-risk patient cases or transitions of care to maximize your impact on their health and well-being.
Contessa offers a unique opportunity for individuals interested in being part of a fast-paced start-up culture at an organization leading the country in redefining the way we care for patients typically would be treated in a hospital settingThese experiences are often the most challenging times in the lives of our patients and their families, therefore, boundless empathy, unwavering integrity, and a willingness to go above and beyond to do what is best for our patients, their families, and our physician partners are quintessential attributes of successful members of our teamAt contessa, you will have the opportunity to make a direct impact on the lives of our patients and be a part of shaping a new, innovative space in the health care industryContessa is a high-growth start-up and as such we look for individuals excited about the opportunity for rapid career development as they help shape and execute our new and highly innovative care models.
Collaborate with physicians on the identification and admission of patients that could be treated at home in lieu of an inpatient facility.
Serve as main point of contact and lead coordinator of care for patients for our care model geared at patients being discharged from an inpatient facility.
Assist with coordination of patient needs related to community resources and financial assistance by engaging patient and family/caregiver.
Coordinate with providers to document and facilitate the execution of individualized plans for interventions and treatment, especially transitions of care.
Coordinate with providers to document and facilitate the patient discharge planning process.
Collaborate as an active member of the care team by attending daily huddles and clinical meetings.
Education: bachelors of social work
Experience: 2+ years in current social work role and ability to demonstrate an intimate knowledge of coordination of services for patients during and following acute inpatient events.
Work schedule: daytime shifts tuesday & thursday
Transportation: must have reliable transportation and proof of liability insurance
Health: able to pass required drug screen and communicable disease screenings
Background: able to pass detailed criminal background check according to company policy
Education: masters of social work
Certification: care coordination and transition management (c.c.c.t.m)
Regional knowledge: knowledge of the geographical area of the assigned market.
Skills & abilities
Ability to provide superior customer service; every decision needs to be made with the patient in mindPatient safety is our number one priority.
Interest in having a pivotal, creative role in an innovative, new initiative in the reform of health care
Exceptional assessment, advocacy, communication and collaborative skills
Experience providing services to patients with medically ill patients
Ability to work independently with significant accountability for outcomes
Experience coordinating or providing home-based services
Experience in discharge planning from acute care settings
Our team members are our greatest assetThat’s why you’ll find that contessa has built a culture around trust, open communication, and a unified desire to change the way healthcare is being deliveredIt’s important to us that you like your job, are motivated by the work you do every day and feel supported by leadershipContessa offers a generous compensation and benefits package, a strong belief in a healthy work-life balance and great opportunities for career growth.