Job type full-time
Full job description
Cision employs the brightest, most passionate people in the tech industryWe’d love for you to join our growing team! we invest in our people through training and professional development while supporting you along the way—all so you can meet your career goalsTo us, the most important measure of our success is yours.
Serving as the primary contact for clients and acting as the liaison with the clients and multivu team.
O being the primary liaison with all internal multivu/prn departments (client services, editorial, creative/production, media relations, assignment desk etc.) to ensure all client needs are met.
Responsible for managing all aspects of the projects from start to finish this includes:
Prepare and send work orders / cos (confirmation of services) outlining budget, scope of work and disclaimer section.
Executing mvp approval and ensuring all of the information related to the project, contacts, notes, due/distribution dates, deadlines etcIs understood and noted in prime sent to team on new job notification
Coordinating internal calls and external conference calls
Responsible for gathering background information and elements needed produce projects and sending information to clients for approval/feedback etc.
Responsible for sending booking updates, gathering logistics for all media tours.
Responsible for trafficking all projects in production.
Responsible for keeping track of project budgets/overages etc.
Responsible for billing each project.
Maintaining sop for all products and services
Providing sales support as needed and keeping the team up to date with open projects and logistics.
Participate on a weekly pm call
Provide coordination and follow-up including:
Handling client issues/concerns (e.gUpdates with orders, etc.)
Notifying dvp/pr newswire sales of any customer complaints and ensuring they are dealt with efficiently
Ensuring that credit memos and discounting follow company guidelines.
Share any client moves and industry/competitive information
Maintain a working knowledge of the industry trends affecting multivu
As a global leader in pr, marketing and social media management technology and intelligence, cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business resultsPr newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its brandwatch and falcon.io social media platforms headline a premier suite of solutionsCision has offices in 24 countries throughout the americas, emea and apacCision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their bestWe believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term successCision is proud to have joined more than 600 companies in signing the ceo action for diversity & inclusion™ pledge and named a “top diversity employer” for 2021 by diversityjobs.comCision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environmentAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statusesPlease review our global candidate data privacy statement to learn about cision’s commitment to protecting personal data collected during the hiring process.
Cision is a leading global provider of earned media software and services to public relations and marketing communications professionals. Cisions software allows users to identify key influencers, craft and distribute strategic content, and measure meaningful impact.