Why you`ll love cisco
Everything is converging on the internet, making networked connections more relevant than ever before in our livesOur employees` progressive ideas impact everything imaginable - from entertainment, retail, healthcare, and education, to public and private sectors, thoughtful cities, sensible cars, and everyday devices in our homesHere, that means you`ll take creative ideas from the drawing board to powerful solutions that have real world impactYou`ll work with cisco leaders, partner with experienced mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnectedYou`ll be part a team that cares about its customers, enjoys having fun, and you`ll take part in changing the lives of those in our local communitiesCome prepared to be inspired
Commerce operations(co) is part of the larger cisco operations organizationWe transform our operations to accelerate cisco’s performance while we perform day to day seamlessly.
Apjc commerce operations provides e2e support for our field sales, partners and customers in the quote-to-cash (qtc), goal-to-commissions (gtc), partner support operations(pso) and recurring software and services(rss) value streamsThis team is aligned to cisco`s geographic sales regions.
What you will do
The director, india commerce ops will be responsible for providing operational leadership for the in theatre to accelerate business with cisco while solving very complex problems ranging from quoting, pricing, supply chain issues, to billing, partner support, post invoice disputes :
Forging close relationship and providing operations support to the in sales vp and leadership team in the qtc, gtc, pso and rss value streams.
Collaborating with in segment sales leaders to ensure smooth resolution of pre-booking, booking and post-booking activities.
Ensuring timely and accurate sales goal implementations and pay-out of all commissionable sellers.
Transforming partner operations and enabling new capabilities and offers, driving partner operations readiness in transitioning and transforming digital operations.
Managing the smooth and timely renewals of services and software.
Enabling cisco’s transformation and evolution to software and recurring revenue, enabling partners and field sales with readiness activities to perform across our partners & sales teams in the areas of license management, entitlements and software buying programs.
As director, india commerce ops, you will also be leading the development and implementation of cross-functional processes as a member of the broader onex community in driving the execution of key operational priorities.
Who you are
Capabilities required for success:
Proven leadership of diverse teams across geography
Broad operational experienceDeliver efficiency gains through grown service offerings/engagement support; drive >5% yoy savings
Drive and evolve globally consistent offerings to top customers, partners and regional field team
Drive customer/partners/field-sat globally
Own “perform and transform” execution of global and regional partners across product, service and software
Lead execution of operational performance to key partners (sales/cx leaders) for month/quarter end bookings.
Qualifications
You should have a minimum of 15 years of professional experience, a significant portion of which should ideally come from large, global companies with well-regarded sales & partner operations organization
While experience in a technology company is preferable, it is not a requirement.
A track record of growing in highly-matrixed global organizations, particularly those that require executives work in cross-functional teams.
Proven ability to influence, craft business strategy and execute without direct resource authority.
Proven expertise in continuous improvement to drive efficient business outcomes
An undergraduate degree is required, and an advanced business degree preferred.
We are cisco
#wearecisco, where each person is unique, but we bring our talents to work as a team and make a differenceHere’s how we do it.
We embrace digital, and help our customers implement change in their digital businessesSome may think we’re “old” (30 years strong!) and only about hardware, but we’re also a software companyAnd a security companyA blockchain companyAn ai/machine learning companyWe even invented an intuitive network that adapts, predicts, learns and protectsNo other company can do what we do – you can’t put us in a box!
But “digital transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and takeWe give our best, we give our egos a break and we give of ourselves (because giving back is built into our dna.) we take accountability, we take bold steps, and we take difference to heartBecause without diversity of thought and a commitment to equality for all, there is no moving forward.
So, you have colorful hair? don’t careTattoos? show off your inkLike polka dots? that’s cool.
Cisco covid-19 vaccination policy
The health and safety of cisco`s employees, customers, and partners is a top priorityOur goal is to protect and mitigate the spread of covid-19 infection for strong business resiliency during the pandemicTherefore, cisco requires all new hires to be fully vaccinated against covid-19 in the u.s., unless otherwise prohibited by applicable law, and in countries where covid-19 vaccination is legally requiredThe company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable lawAdditional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.
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