Job type full-time
Full job description
Who we are
Centro delivers software and services to automate digital media operations for more than 1,000 leading agencies and brands.
Our comprehensive ad tech platform, basis, supports the planning, reporting, and financial reconciliation of direct, programmatic, search, and social media, all in one place.
We are deeply committed to building software that will change the ad tech industry for the better and are equally dedicated to building an inclusive culture of highly motivated individuals who create a positive and supportive environment togetherWe invest in our culture and support our employees so they can do their best work.
Centro is headquartered in chicago, with beautiful offices also in toronto, dallas, denver, and new york to name a fewPost-covid, many of us will be returning to one of our offices (by choice, not requirement - we believe results matter more than where they are produced)Our employees have the flexibility to work in one of our office locations, completely remote, or a hybrid of the twoPlease note, we are hiring on a remote working basis only in the u.sAnd canada.
About the team
With raving fan service at the center of their work, centro`s client and media services team researches, plans, and buys media for agencies and brandsBasis is at the foundation of all their tasks—from research and vendor communication, to optimization and campaign visualization – and everything in betweenThis strategic and focused team shares the common goal of helping their clients to become smarter, faster and more effective at what they do.
Ways you’ll contribute
Reporting into the group vp, client and media services, this position will be responsible for leading a cross-functional team of managers, digital media specialists and associates that develop and execute media recommendations on behalf of clients, including site direct and programmaticYou will also guide campaign ad ops specialists, campaign performance analysts, and search and social team members to ensure the team operates holistically aligning objectives, strategies and kpis to drive overall performance for clientsAdditionally, you will contribute by:
Partnering closely with sales counterparts to provide pre-sale support and actively participating in new business initiatives to help grow centro`s client base
Offering a strong pov related to the digital media industry and having the willingness to continuously learn about new and emerging opportunities to provide thought-leadership to clients
Maintaining a high degree of client interaction with prospective and existing clients
Assuring that high levels of client retention and growth are achieved through oversight of the media team’s client service level
Ensuring centro processes are used to consistently drive efficiency and quality work
Managing headcount and resource needs within the media team and closely collaborating with peers across other services teams to ensure there is adequate bandwidth and proper prioritization of deliverables among team members to meet required client timelines
Owning personnel management for their direct reports, which include managers, digital specialists, and associates, as well as managing a dotted line reporting responsibility for the deliverables and work quality among campaign ad ops, campaign performance, and search and social team members
Contributing to centro`s culture, upholding the company values, leading by example, and motivating team members to succeed
What you bring to the table:
8-10 years of relevant experience in digital media including agency or brand experience
Account management experience as the primary client contact with proven success growing and retaining revenue
New business experience in pitching clients and winning accounts
Strong exposure and understanding of media research, data management and roi analytics
Understanding of dsp’s, dmp’s, attribution and industry workflow systems
Ability to learn centro’s proprietary software system, basis, for media management
Superior media planning and negotiation skills
Ability to provide insights on digital innovation and media trends
Experience delegating and managing a team
Proven communication and organization skills
Experience influencing and leading
Outstanding teamwork and collaboration skills including conflict management experience
Bachelor’s degree preferred
Don`t think you have all the skills required for this role? that`s okay, we recognize that experience can be built in many waysIf you have relevant skills that are not reflected in your resume, we welcome your candidacy and encourage you to share more in an optional cover letter, even if your experience doesn’t match our exact requirements.
Life with centro
We take care of our people and believe that centro’s success depends on the growth and well-being of each one of our team members.
We provide a thoughtful perks and benefits package including competitive 401k/rrsp matching, mental health support, a funded health savings account, paid sabbatical, generous parental leave, a flexible work environment and time off policy, and more.
We are proud to be an equal opportunity employer are committed to building teams of centrons that are diverse in thought, perspective, and cultureWe celebrate all team members regardless of gender identity, sexual orientation, race or cultural background, religion, disability, and ageOur employee-led communities enrich our culture of uniqueness, inclusivity, and empowerment.