Job details
Job type full-time
Not provided by employer
Full job description
Description:
The salesforce specialist will be responsible for the day-to-day maintenance and configuration activities related to the cato institute’s salesforce databaseReporting to the salesforce administrator and working closely with the development and data services teams, the specialist will use their salesforce expertise to assist with generating mailing lists and campaigns, reports and dashboards, and assist with maintaining integrations.
Company overview
The cato institute is a public policy research organization – a think tank – dedicated to the principles of individual liberty, limited government, free markets, and peaceIts scholars and analysts conduct independent, nonpartisan research on a wide range of policy issues.
Founded in 1977, cato owes its name to cato’s letters, a series of essays published in 18th-century england that presented a vision of a society free from excessive government powerThose essays inspired the architects of the american revolutionAnd the simple, timeless principles of that revolution – individual liberty, limited government, and free markets – turn out to be even more powerful in today’s world of global markets and unprecedented access to information than jefferson or madison could have imaginedSocial and economic freedom is not just the best policy for a free people, it is the indispensable framework for the future.
Cato institute is an equal opportunity employer.
Key duties & responsibilities
Execute day-to-day activities and operations of a complex, highly integrated salesforce instance.
Handle basic administrative functions including identifying ways to streamline data entry, maintaining data integrity, ongoing user maintenance, modification of page layouts, generation of reports and dashboards, creation of new fields and other routine tasks.
Troubleshoot login issues, mfa, and password resets.
Manage updates to permission sets, organization sharing settings, record access and other data security protocols.
Identify rules for duplicate management and other data cleanliness protocols.
Support the integration and implementation of third-party applicationsManage less complex salesforce integrations – those not handled by the salesforce administrator.
Conduct mass imports of new records and updates of already existing records through bulk data editing tool apsona.
Respond to incoming cases ranging from list pull requests to troubleshooting integration errors that users encounter.
Requirements:
A bachelor’s degree or equivalent combination of education.
1 year of experience with salesforce, ideally in a nonprofit context with salesforce lightning and nonprofit success pack (npsp).
Understanding of excel including effective use of formulas and functions.
Excellent attention to detail.
Understanding of data governance best practices.
Demonstrated ability to meet deadlines, and handle and prioritize simultaneous requests.
Ability to critically evaluate and prioritize information gathered from multiple sources and reconcile conflicts.
Demonstrated self-starter with eagerness to learn and develop salesforce administrator skills.
Proficiency in microsoft office suite.
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Job activity
Posted 16 days ago
