Gold loan officer (location : west godav...mft7665
Retail bankingcity - west godavari
Required experience 0 - 5 years posted on 18 aug 2022
Basic section noOf openings 1 grade na1 designation others closing date 01 sep 2022 organisational organisation csb bank organization unit retail & sme (business and risk), operations & it sub org unit 1 retail banking sub org unit 2 others sub org unit 3 others sub org unit 4 others sub org unit 5 others sub org unit 6 others branch/department code 950 branch/department name head office country india geographic zone south state andhra pradesh city west godavari worksite city - west godavari worksite code generic - west godavari
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Job role: gold loan officer
To ensure quality of customer service, gold collateral / asset quality & process adherence, there by achieving growth the objectives of the organization(1Customer service - tat for servicing a client, 2Client retention – to reduce attrition, 3Cross sales – to grow portfolio size)
To conduct valuation and verification of gold ornaments with respect to weight, purity & detect spurious, low purity gold and frauds to mitigate the risk.
Ensure that proper kyc and other prescribed documentation process is followed before and after the disbursement of loan
Adhere the policy, process & other guidelines of the bankImprove the existing process to overcome the probable risk.
Maintaining the tat in the timely disbursement of gold loan.
Retention of customers / portfolio by meaningful engagement time to time.
Secure safe room operations, security measures, day to day working of branch.
Follow up with the customer for timely interest collection, repayment and reduce npa to zero.
Compliance of internal audit mattersClose the issues pointed out in in audit with in the tat.
Cross sell of other products / services of the bank.
Maintain liaison with gold loan department/ departments in zonal/ head office for speedy resolution of problems faced by branch.
Posted 4 days ago