Job title: contract management specialist
Role purpose statement:
Perform total contract management for all food processor and food service customer accounts, bunge sales personnel, product management, marketing and r&d as requestedAssist pricing managers in price data maintenance to ensure accuracy in downstream processing of contracts, orders, and invoicesAct as an advocate for both the customer as well as for bunge loaders croklaan, ensuring that quoting and contract related requests are handled in an efficient and profitable fashion.
The role will work very closely with bunge business teams, bbs centers, bbs transformation team and delivery leads to deliver objectives.
Internal: bbs leadership team, regional senior leadership, functional leads, regional process leads, business units
External: bunge customers, consultants supporting transformation programs, potentially technology vendors
Key performance indicators:
High customer satisfaction
perform total contract management, including quoting and pricing within preset margin goals, system entry and contract balance reporting in a timely manner
complete understanding of contracting policy and procedures related to contract quantities, entry, approval process, etc.
contracts drag managementIncluding, but not limited to: - running drag reports and distribution of, rolling contracts forward with applicable charges as approved by sales, careful monitoring of contracts to ensure fifo, review of drag prior to contract booking.
monitor auto quotes to determine validity of published prices and customer acceptance to that price
Maintain system entry of price targets and price lists keeping track of validity periods on all customer accounts and segments
maintain and update excel based pricing sheets according to price management assigned targets and validity periods
Ensure price policy and procedure is followed through all transactionsThis includes obtaining the appropriate approvals for deviations to price in any fashion
Investigate and resolve price discrepancies with full understanding of price structures, margin expectations, and costs within the sap price routine.
run and monitor the daily order and contract audit report to find input errors or data gaps that may be affecting accurate customer pricingReach out to appropriate parties to resolve all errors and update price data accordingly
Monitor pricing inbox and reply to basic quote and price inquiries.
understand bunge loders croklaan supply chain and operational objectives in relation to sales forecast and capacity constraints
work with the team to provide total quality service to our customers, sales and customer service team and plant.
Knowledge, skills and experience
Knowledge & education/background
minimum education qualification – mba
one to three years’ experience post mba
previous customer service experience with the ability to build and maintain customer relationships, previous sales experience is a plus
familiarity with cbot exchange and fundamentals of futures and basis trading
Skills and experience
strong analytical and mathematical skills
Strong organizational skills, especially time management
strong verbal and written communication skills
leadership competencies: clear written and oral communication skills, proactive, customer-centric mindset, and willingness to adapt a service-oriented strategy
functional competencies: knowledge of customer services processes in agri services
Technological competencies: working knowledge of sap finance module
Bunge (nyse: bg) is a world leader in sourcing, processing and supplying oilseed and grain products and ingredientsFounded in 1818, bunge’s expansive network feeds and fuels a growing world, creating sustainable products and opportunities for more than 70,000 farmers and the consumers they serve across the globeThe company is headquartered in stLouis, missouri and has 25,000 employees worldwide who stand behind more than 350 port terminals, oilseed processing plants, grain facilities, and food and ingredient production and packaging facilities around the world.
Bunge is an equal opportunity employerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, transgender status, national origin, citizenship, age, disability or military or veteran status, or any other legally protected statusBunge is an equal opportunity employerMinorities/women/veterans/disabled