Job type full-time
Full job description
Bullhorn is the leading global software provider for the staffing and recruitment industryMore than 10,000 companies rely on bullhorn’s cloud-based platform to power their staffing processes from start to finishThrough our incredible products and services, we create raving fan customers, resulting in company growth that consistently offers new opportunities for our talent to advance their careers25% of our global workforce gets promoted or moves into a new role every year, expanding their skills and working with new peopleBullhorn is large enough to provide these exciting opportunities but small enough to maintain the energy of a startup, and we’re consistently ranked as a great place to work for our strong culture and rewarding career opportunities.
Our commitment to our employees: *every bullhorn employee has a sense of belonging, a voice that is heard, and a clear path to successBullhorn offers unlimited planned vacation, great opportunities for career development, quarterly paid volunteer days through its philanthropic group bullhorn cares, and an open invitation to bullhorn allies groups, which celebrate and cultivate diversity and inclusion for all employees.
Our in-office employees enjoy a casual, collaborative environment with weekly catered-in lunch and breakfast, and quarterly social eventsWhile working from the comfort of their own homes, our remote employees are provided a full equipment package with all the tools they need to perform their roleWe use zoom, slack, and other tools to stay connected while we are remote.
As a bullhorn* client onboarding consultant*, you will be responsible for collaborating with clients, trainers, and project teams to create effective and comprehensive training sowsYou will leverage strong written and verbal communication skills to actively engage clients in consultative conversationsYou will provide expertise on bullhorn product suite, training offerings, and best practices which you will leverage in combination with client input resulting in written agreements of training delivery.
Why this job is important:
The client onboarding consultant helps identify the training needs of our clients and ensures both client and trainers have successful training engagementsThey do this by quantifying training scope, facilitating mutual understanding, and adhering to budgetThis role is crucial in bullhorn`s mission of providing an incredible customer experience!
As a client onboarding consultant you will:
Utilize your knowledge of the industry and product suite to consult with clients on training strategy
Analyze client business processes, needs and strategies to document and validate required functionality and rationalize functionality with appropriate training solutions.
Independently manage training sales and contract building process including, but not limited to, consulting calls with the clients, writing sows, contracts, processing paperwork through bullhorn software
Manage client and internal relationships and provide an incredible customer experience across the sales/scoping life cycle
Operate as the key liaison and proactively communicating with external and internal stakeholders providing clear, concise, and frequent updates.
Project manage strategic training initiatives resulting in revenue and efficiency gains
This job might be a fit for you if:
Experience with basic project management and thrive in a fast paced highly autonomous environment
You have exceptional attention to detail with the ability to perform assignments efficiently, accurately, and in a timely manner
You have strong verbal, written, organizational, analytical, presentation and interpersonal skills.
You can effectively interact with people across cultures, have a positive attitude towards cultural differences, and work collaboratively to respond to the diverse needs of communities.
Bonus points for:
Prior experience or understanding of the recruiting industry
Experience in a software such as a service (saas) environment.
Experience with scoping/sales/sow creation
A bachelor’s degree in information systems, computer science or a related discipline - or equivalent prior work experience.
Strong culture makes bullhorn a great place to work! bullhorn offers unlimited vacation, quarterly paid volunteer days through its philanthropic group bullhorn cares, and an open invitation to bullhorn allies groups, which celebrate and cultivate diversity and inclusion for all employees.
You might be a fit for bullhorn if:
You are energetic and enjoy working in a fast-paced environment
You are innovative and self-driven
Excellent at written communication, follow up, and driving to completion
You take ownership of your work and continuously strive for improvement
Bullhorn is committed to our core values and we are looking for people who exhibit these traits:
- service - you go beneath the surface to solve problems.
- energy - you build up your teammates and leave people positively charged.
- ownership - you take action and own up to your mistakes.
- speed & agility - you go around obstacles and demonstrate urgency.
- being human - you consider other people`s perspectives, laugh, and have fun.
Bullhorn is fully committed to equal opportunitiesWe aim to create a working environment free from discriminationThis means all job applicants and employees will receive equal treatment regardless of age, disability, gender reassignment, marriage, civil partnership, pregnancy, race, religion, or belief, gender or sexual orientation.
Job type: full-time
Work location: multiple locations