As an it incident and event management specialist on our team, you have the chance to use your hardware and software skills to improve the technology supporting the vaYou`ll work with the event management triage teams, application development teams, and operations teams to develop and implement response processes when monitoring tools alert of interruptions of normal operations in applications and it infrastructureThis is your chance to develop your skills in enterprise-level triage and incident resolution while gaining experience in va system infrastructureGrow your skills by merging system knowledge and the use of modern system monitoring tools to improve va enterprise reliability and improve the quality of services provided to veteransJoin our team and help turn requirements into accomplishments that drive change.
With so much relying on complex systems, a skilled specialist can be the difference that makes a project successfulAs an operations specialist, you will be on the ground floor working with system and application owners to obtain details of existing design and functionalityYou will leverage comprehension of workflow systems and applications processes within multiple system environmentsThis work may include support during weekends, holidays, or off-hours, as requiredThis position is 1st shift: 7:30am-4:00pm estThis position is open to remote delivery anywhere within the u.s., to include the district of columbia.
Empower change with us.
5+ years of experience with systems administration and operations, including maintaining responsibility for overseeing operational performance, and performing performance trend analysis and alert generation for failed or failing services in a professional it work environment
5+ years of experience configuring and managing splunk, developing splunk dashboards
5+ years of experience monitoring and troubleshooting with two or more of the following apm tools: appdynamics, dynatrace, splunk, aternity, or solarwinds
2+ years of experience with monitoring and troubleshooting of applications logging to splunk
Experience with using microsoft office, including word, excel, and powerpoint
Ability to work 1st shift: 7:30am-4:00pm est, including weekends, holidays, or off-hours as needed
Ability to obtain and maintain a public trust or suitability/fitness determination based on client requirements
Bachelor`s degree in computer science, engineering, or math and 5+ years of experience in a professional environment or 13+ years of experience in a professional environment in lieu of a degree
Nice if you have:
Experience with tools, including oracle enterprise manager, riverbed – aternity, and servicenow
Experience with virtual team management
Applicants selected may be subject to a government investigation and may need to meet eligibility requirements of the u.sGovernment client.
The proposed salary range for this position in colorado is $85,000 to $95,000Final salary will be determined based on various factors.
At booz allen, we celebrate your contributions, provide you with opportunities and choice, and support your total well-beingOur comprehensive benefit offerings include healthcare, retirement plan, insurance programs, commuter program, employee assistance program, paid and unpaid leave programs, education assistance, and childcare benefits
We’re an eoe that empowers our people—no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or other protected characteristic—to fearlessly drive change.