Job details
Salary ₹15,000 - ₹21,000 a month job type full-time
Qualifications
Diploma (required)
Front desk: 2 years (preferred)
English (preferred)
Benefits pulled from the full job description
Provident fund
Full job description
Designation: customer care executive
Experience: more than 6 months location: mahadevpura, bangalore
Job description:
Welcome the customer with namaste culture.
Answering the phone calls with the sense of obligation and with namaste culture.
Maintenance of appointments registers of patients and corporate clients
Generating and dispatching medical reports to the clients
Maintaining bills related to basic amenities
Handles and manages all customer relation activities
Registration and billing of customers
Maintaining the record of the patients
To educate customer on edoc, phr, appointments, report viewing through internet.
Taking feedback of the customer through cms portal, coordination for the pickup of reports.
Handling over flow of customer from billing desk.
In case customer has any queries/ complaint same needs to be resolved at their level, if not then escalate it to appropriate department.
Convert walk-in customers for health checks.
Activity list:
Billing
Registrations
Patient quires
Telephone
Report delivery
Pre-employment form filling
Mailing and courier to corporate hr`s
Customer feedbacks
E - doc
Job type: full-time
Salary: ₹15,000.00 - ₹21,000.00 per month
Benefits:
Provident fund
Schedule:
Day shift
Flexible shift
Morning shift
Rotational shift
Ability to commute/relocate:
Mahadevapura, bengaluru - 560048, karnataka: reliably commute or planning to relocate before starting work (required)
Education:
Diploma (required)
Experience:
Front desk: 2 years (preferred)
Total work: 4 years (preferred)
Language:
English (preferred)
Speak with the employer
+91-xxxxxxxxxx
Hiring insights
Hiring 4 candidates for this role
Urgently hiring
Job activity
Employer reviewed job 4 days ago
Posted 26 days ago
