Job details
Job type full-time
Full job description
Description
Shift: day job
Schedule: full-time
Job title: account management advisor / account management senior analyst - (job family)
Location: chicago, il; remote work eligible
Be part of an extraordinary team
We are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serveYou will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead changeDo you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?
Build the possibilitiesMake an extraordinary impact.
The account management advisor / account management senior analyst is responsible for assisting in developing and building improved methodologies and practices consistent with current enterprise goalsThe account management advisor will support financial teams and resource management.
How you will make an impact:
Participates on change initiatives teams and formal/informal meetings/communications with area lead contacts to gather needs and issues.
Works with business and it smes on helping areas articulate needs to the department and documents needs statement and requirements.
Monitors initiatives and good practices from other areas for possible leveraging across enterprise.
Also monitors adoption and use of processes, tools and practices to create action plans in collaboration with the user area to improve usage.
Acts as a team member on change and improvement initiatives.
Participates in changes across the organization by working with other relationship managers and key associates from the organization.
Helps identify and coordinate independent initiatives within the department.
Assist areas with due diligence on new ideas and acts as the voice of the customer within meetings.
Serves as advocate for enterprise strategies and priorities.
Flows an initiative from concept to reality.
Conducts discovery status reviews, consolidates metrics and performs follow-up activity as required to ensure accurate status reporting.
Excels in managing and integrating diverse data sources.
Performs data analysis, current process analysis and facilitates creation of current and future state workflows.
Identify areas of opportunity in current operational state and help improve/innovate new processes.
Support leadership resource strategy.
Qualifications
Job title: account management advisor
Minimum requirements:
Requires an ba/bs degree in information technology, computer science or related field of study and a minimum of 5 years` experience in any of the following: coaching, mentoring, monitoring and measuring information technology process, tools and standard practices; or any combination of education and experience, which would provide an equivalent background.
Preferred skills, capabilities and experiences:
Basic understanding of project management methodology, tools and processes strongly preferred.
Experience manipulating data sets for analysis using excel.
Strong communication, problem-solving, and analytical skills.
Or
Job title: account management senior analyst
Minimum requirements:
Requires an ba/bs degree in information technology, computer science or related field of study and a minimum of 3 years` experience in any of the following: coaching, mentoring, monitoring and measuring information technology process, tools and standard practices; or any combination of education and experience, which would provide an equivalent background.
Preferred skills, capabilities and experiences:
Basic understanding of project management methodology, tools and processes strongly preferred.
Experience manipulating data sets for analysis using excel.
Strong communication, problem-solving, and analytical skills.
This position can be filled at the account management advisor or account management senior analyst levelThe hiring manager will determine the level, based on the candidate`s experience and background.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, paid time off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
The health of our associates and communities is a top priority for anthemWe require all new candidates to become vaccinated against covid-19If you are not vaccinated, your offer will be rescinded unless you provide - and anthem approves - a valid religious or medical explanation as to why you are not able to get vaccinated that anthem is able to reasonably accommodateAnthem will also follow all relevant federal, state and local laws.
Anthem, incHas been named as a fortune great place to work in 2021, is ranked as one of the 2021 world`s most admired companies among health insurers by fortune magazine, and a top 20 fortune 500 companies on diversity and inclusionTo learn more about our company and apply, please visit us at careers.antheminc.comAnthem is an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local lawsApplicants who require accommodation to participate in the job application process may contact ability@icareerhelp.com for assistance.
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