Job type full-time
Full job description
Bachelor`s degree in a relevant field
7+ years of product/program management experience, or relevant dei or hr experience
Analytical and problem solving skills, expertise in deriving insights from data analysis and attention to detail
Interpersonal and communication skills, ability to engage effectively and influence a broad range of audiences including senior business and hr leaders
Excellent communication skills, both verbal and written; ability to succinctly present detailed analysis, assumptions, and recommendations
Ability to work efficiently in a dynamic and ambiguous environment by combining analytical rigor and strong judgment
This principal program manager role provides centralized pm support to diversity, equity and inclusion (dei) teams supporting the world-wide consumer (wwc) organizationWe are seeking an experienced candidate to identify, create, develop and integrate innovative solutions and programs to enable the wwc dei, hr, and business teams to deliver to our customersThe principal program manager is both a strategic and hands-on role that is critical in executing our project initiatives and driving functional excellence and process improvement.
In this role, you will be responsible for managing all rhythm of the business (rob) activities for the team, including annual goal setting and monthly tracking, strategic planning sessions, cyclical reporting (monthly and quarterly business reviews) and other recurring meetings such as all hands and staff meetingsIn addition, you will manage a variety of projects, with specific focus on creating efficiencies to reduce duplication of effort across programs, automating/leveraging data and insights for scale, and solving big problems that affect the employee experienceThis role has a continuous improvement charter, which includes responsibility for improvements to processes, programs and projects, and for representing the interests of wwc dei business partners and influencing change with central teams (such as global talent management, talent acquisition, hr support, and product managers of employee-facing tools)This role offers exceptional leadership visibility and the opportunity to influence team strategy and execution as the incumbent is expected to organize and partner with dei leadership in the development of short- and long-term strategic plans.
While program management experience in the dei space is preferred, you will definitely have both a passion for, and a track record of driving process improvements, balancing competing priorities and thinking creatively to solve complex problems with innovative ideas.
Key competencies and success factors for the role include:
Experience as an hr business partner or experience in an hr functional area including, but not limited to generalist hr, hr services, or recruiting
Bias for action, excellent attention to detail and relentless commitment to follow-through
Ability to multi-task and handle various projects simultaneously to drive timely results, prioritizing effectively and facilitating action across remote groups
Ability to convey ideas and recommendations in a clear, compelling and succinct way in written and verbal communications
Ability to think critically and quickly identify underlying problems needing to be solved, or recognize when and where additional data or context is required to reach a solution
Ability to understand business goals and recommend new approaches, policies and procedures for continuous improvement
Talent for influencing without authority to drive stakeholders, teams and resources toward delivering project goals and impactful results
Ability to earn trust and maintain key relationships with partners to avoid duplication of efforts and to drive global engagement on key initiatives
Ability to analyze data and understand key metrics (demographics, attrition/ retention rates, talent pipelines, etc.) in order to develop insights, tell stories, drive decisions and measure the impact of the work you do
Ability to operate with significant autonomy and discretion
Has significant creativity and good judgment
Successful record of creating, improving and executing programs at scale
Prior experience in building team strategy and navigating a matrixed organization
Ability to drive and measure program effectiveness and high levels of customer satisfaction
Ability to convey ideas and recommendations in a clear, compelling and succinct way in written and verbal communications; can facilitate action and commitment across in-person and remote groups of stakeholders and peers
Stellar team, interpersonal and persuasion skills that enable the establishment of influential partnerships working with peers, senior leaders and across organizational lines
Amazon is committed to a diverse and inclusive workplaceAmazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected statusFor individuals with disabilities who would like to request an accommodation, please visit https:https://www.amazon.jobs/en/disability/us.