Job information
Mission
Has the responsibility of account management activity at regional levelDevelop plan ensuring attainment of company sales goals and targetIs consistently involved with current client ensuring resolution to escalations and maintaining positive rapportThis will involve extensive co-ordination with the other cross-functional teams to ensure smooth operations for both the external / internal customers.
.
Responsibilities
Client management
Handling client escalation related to hr operations of staff deployed to different clientsSolving day to day hr issues & resolving it within tat.
Plans daily contacts and visits to manage/acquire customers
Implements business development actions (active proposals, telephone contacts, negotiations and proposals), acquisition visits, retention actions.
Promotes cross selling and up selling actions.
Draws up business proposalsResponsible for the right quote.
Monthly targets has to be achieved.
Draws up agreement with client companies
Contacts the customer for debt recovery
Market coverage & cracking competition.
Conducting persuasive, effective presentations and demonstration of adecco services to decision makers (head-hr/finance/operations) of corporate clients
Extensive co-ordination with the other cross-functional teams to ensure smooth operations for both the external / internal customers.
Travel requirement
None
Key relationships
Internal employees (branch manager/operations team/ accounts / finance / compliance / sales / pricing)
External customers (clients / references / public and private organisations / trade associations)
Success indicators
Account management
Payroll management and sla adherence
Collections on time
Compliance
Other information
Analyse the costs & calculate the tariff
Draw up reports
Know the regulations regarding staff leasing
Know the management and business development tools (ramp, crm)
Excellent interpersonal skills with the ability to effectively communicate information to all levels.
Understanding the concepts of product tailor making and designing depending on the specific needs of the customers
Understanding of the decision making process of the concerned institutions
Ability to understand product pricing, and translate this understanding into the negotiation strategy
Ability to develop and nurture contacts/ long term professional relationships
Self driven
Job requirements
Education
Education level
Area of study
Degree
Mandatory
Group 2: bachelors degree or equivalent
Any
Yes
Group 2: masters degree or equivalent
Marketing
No
Type of work experience
Function / specialization
Average time experience
Mandatory
Corporate / institutional sales
3 - 6 years
Yes
Skills
Skill area
Skills
Proficiency
Office package, internet explorer and outlook
Expert
Interpersonal skills & presentation skills
Expert
Ability to keep abreast of trends in the marketplace
Expert
Know the local market
Expert
Ramp, crm
Intermediate
Competencies
Competencies
Foundations
Developing
Mastering
Outstanding
Results driven
*
Customer orientation
Problem solving & analysis
Embracing & adapting to change
Self-management & development
Communication
*
Teamwork
Relationship management
Strategic planning & judgement
Driving financial results and innovative
Leading teams
Language skills
Language
Level
English
Expert
Local language
Fluent
Hiring insights
Job activity
Posted 30+ days ago
