Job details
Job type full-time
Full job description
Travel & expenses front office
Take your next career step at abb with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable futureAt abb, we have the clear goal of driving diversity and inclusion across all dimensions: gender, lgbtq+, abilities, ethnicity and generationsTogether, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
This is a travel & expenses front office role, reporting to manager in motion division located in bangaloreIn this role, you will work in a global and regional team of front office travel & expenses experts focusing on demand management, service level escalation and service level agreement governance within travel and expense management areaReporting to the travel and expenses front officer regional lead for amea region, you will act as single point of contact for all travel and expense related matters across countries.
Your responsibilities
Collecting business needs and connecting with t&e teams to develop the proper solution (dashboard, reporting, on-line training, policy changes).
Handling questions related to t&e performance from the business and country management and analyze business and country data on t&e and propose improvements internally and externally.
Act as point of contact for internal control and internal audit within the country and support the design and introduction t&e releases in the country by applying guidelines, standards and trainings.
Act as escalation point for the business, country and t&e audit team for complex escalations and help to reach agreement in escalations when business and t&e audit don’t agree.
Tracking t&e program compliance and raise non-compliance with focus on non-travel related spends discovered during audit or analytics and take care for the travel policy owners (global and local).
Supporting in establishing performance and kpi measurement systems and reporting performance challenges between business and t&e hubs.
Keeping the business & country management informed about sla, kpi and user satisfaction surveysFollow up on quality measures, t&e performance figures from t&e hubs and feedback from hubs for business and country.
Your background
Minimum of 5 years’ experience working within the travel industry or held a similar position dealing with complex travel and expenses activities.
Experience with implementing new technology tools and systems.
Fluent in english .
Basic project management skills are preferred.
Ability to interact with different levels of employees and advanced communication skills in multicultural environment.
More about us
Abb drive products is a technology leader serving industries, infrastructure and machine builders with world-class drives and softstartersWith our products, global scale and local presence, we help our customers to improve energy efficiency, productivity and safetyOur people and culture are the foundation of our successWe all together make the difference for our customers every dayIt has come to our attention that the name of abb is being used for asking candidates to make payments for job opportunities (interviews, offers)Please be advised that abb makes no such requestsAll our open positions are made available on our career portal for all fitting the criteria to applyAbb does not charge any fee whatsoever for recruitment processPlease do not make payments to any individuals / entities in connection to recruitment with abb, even if is claimed that the money is refundableAbb is not liable for such transactionsFor current open positions you can visit our career website https://global.abb/group/en/careers and applyPlease refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warningWe look forward to receiving your application (documents submitted in english are appreciated)If you want to discover more about abb, take another look at our website www.abb.com#li-onsite
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Posted 7 days ago